paulPaul Tankersley, MSN, BSN, RN, OCN

Paul Tankerlsey has been a nurse for 10+ years, and is employed as the Director of Infection Prevention and Control nurse in Houston medical center in an LTAC setting. Clinical experience includes Joint Commission facility survey leadership preparation, program and policy restructuring for medical/surgical, intensive care, renal and hepatic transplant, and infection prevention. Program physician liaison program to ensure patient, nurse, and physician communication focuses on care without time delays or errors.

Paul is currently finished his MSN Healthcare Policy program at Chamberlain University. Paul completed the RN to BSN bridge program at Galen College of Nursing San Antonio, currently serving as a public spokesperson. Paul is on the advisory board for program curriculum for CHCP (College for Health Care Professionals), a partner with NAA. Paul has created multiple partnerships between higher learning organizations, healthcare corporations, and healthcare advocacy groups to decrease education costs and build strong advocacy partnerships.

The past year of my life has been crazy. This past year has proven to be a real challenge. As a full time nurse and nursing student, I have an over-whelming number of assignments, duties, and tasks to keep up with on a daily basis. Add in 12 hour clinicals 3 days a week, there is very little downtime in my life. Just a ton on my plate until school is finished but I wouldn’t trade my life for anything less.

Infection prevention and control has changed my life, and I love being a nurse. It is the most rewarding career. There are so many opportunities for nurses whether it is at the bedside, in the clinic, on the unit, in the classroom, or leading. Going to school has been a real blessing in my life. I enjoy working with other students as a team to complete our education which is one of the exciting things about going to school. I am anxious to finish my current degree program and to get started in my next adventure as an advance practice nurse.

NAA Today Blog

When It Comes to Metrics, Nurses Matter

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Jennifer Thew, RN, August 29, 2017

From financial outcomes to mortality rates, nurse leaders can positively influence a healthcare system’s metrics.

Nurse leaders are responsible for a vast array of metrics related to processes, clinical outcomes, and everything in between.

"Our CNOs are held accountable for readmissions, mortality rates, [and] hospital-acquired conditions, and for the financial bottom line in their particular hospital," says Maggie Hansen, RN, BSN, MHSc, senior vice president and chief nurse executive at the South Florida–based Memorial Healthcare System.

"Nurses have to worry about almost every touch point on the continuum of care.”

That’s a big job. And with the immense amount of information generated in today’s healthcare environment, knowing exactly how data should be measured to create meaningful metrics is a challenge.

But nurse leaders are up for it.

“We’re counted on to produce great and enviable metrics,” Hansen says. “We’re the ones that can make it happen, because healthcare is about the patient care that nurses provide."

Patient Experience on the Radar

To help CNOs get their arms around the myriad metrics they need to collect, Sean Lynch, RN, MSN, SCRN, assistant administrator for patient services and nurse executive Baptist Medical Center Beaches in Jacksonville Beach, Florida—part of Northeast Florida’s five-hospital Baptist Health system—suggests looking at data through four "pillars:”

  1. Finance
  2. Quality
  3. Patient experience
  4. Team engagement 

Throughout the Baptist system, all meetings in every department begin with a review of quality metrics. And while quality is important, Lynch says the pillar of team engagement should not be underestimated.

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Comments

  • Janet Saturday, 02 September 2017

    So are we running hospital concierge services based on numbers or are we healthcare professionals who understand the dynamics of human behaviors who are ill or injured. Are the metrics stratified to include the complexities of human behavior?

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